January 5, 2016

Frequently Asked Questions

Do you have a question about our services or one of our products? Send your questions to: helpdesk@n5net.com, or visit our helpdesk and ask your question.

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  • 1. Paypal
  • 2. General
Everything you need to know about payments and paypal
General Questions and Answers
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  • 1. How do I Setup My PayPal?
     

    IMPORTANT SETUP INFORMATION FOR YOUR PAYPAL ACCOUNT!

    In order to use HelpWithFunds, you need to have a PayPal personal premier account or a business account with IPN enabled and configured.  If you don\'t have one of these two types of accounts upgrading to a personal premier or business account is free and easy.  Here is what you need to do.

    First, go to https://www.paypal.com/UPGRADE  and upgrade to a Premier or Business account.

    Then you need to follow these instructions:

     

    1. Click Profile on the My Account tab.
    2. Click Instant Payment Notification Preferences in the Selling Preferences column.
    3. Click Choose IPN Settings to specify your listener\'s URL and activate the listener. The following screen appears:
      paypalipn
    4. Specify the URL for your listener in the Notification URL field which is
      http://helpwithfunds.n5net.com/wp-content/plugins/hwf-core/paypal2.php.
    5. Click Receive IPN messages (Enabled) to enable your listener.
    6. Click Save.
    IF YOU DO NOT HAVE IPN ENABLED HELPWITHFUNDS MAY SUSPEND YOUR CAMPAIGN

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  • 2. What Can I Raise Funds For
     

    You can raise funds for just about anything you want.  Here are some examples, but not limited to these types of campaigns

    Personal Fundraisers, Business In Need, Business Startups, Medical Expenses, Pet Costs, Community Funded Projects, Audio/Visual Projects, And Much More

    You cannot run a campaign on HelpWithFunds that is illegal, involves hate groups, racists, sexist or homophobic campaigns.  HelpWithFunds reserves the right to remove any campaign that doesn’t follow our terms of service or we deem in bad taste.

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  • 3. How Do Monthly Recurring Campaigns Work?
     

    Monthly recurring campaigns are campaigns that reset themselves every month.  Monthly recurring campaigns offer the contributor options for a one time donation or to "subscribe" or offer recurring payments that are automatically sent to your paypal every month.  Some examples of where these sorts of campaigns would be used include:

    Funding Game Servers, Funding ongoing monthly projects that have recurring expenses (utilities, etc), Ongoing community services.

    Monthly recurring campaigns request a set goal each month, and the campaign automatically resets back to 0.00 raised 30 days after launch and every 30 days after that.

    Monthly campaigns will publicly display the data for the last 6 months which include month ending, goal, raised, how much over/under.

    Monthly campaigns will continue until they are disabled or deleted.

    If you would like to see an example of a monthly recurring campaign, take a look at U7 Radio's Campaign.

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